Refund policy

Damages and issues

Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

You can always contact us for any question at info@locksofliz.com.

Refunds Policy
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. Refunds are only given in the form of STORE CREDIT and authorized only for defective, damaged, or wrong items sent. If approved, you’ll be given STORE CREDIT for your original purchase amount. Please give up to 72 hours after inspection and approval for CREDIT to be available to you.